Support Engineer at Ericsson Telecommunications

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About the Company:

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.

Designation:

Software Engineer 1

Batch Eligible :

2023, 2022

Salary:

₹ 4 LPA – 8 LPA

Also Read : Trainee Software Engineer at HSBC | Batch 2022

Requirements: 

  • Education: (Recruiter to supply educational requirements)
  • Domain experience: (Recruiter to supply area of expertise – e.g.: Cloud, BSS, OSS etc.)
  • Negotiation & argumentation skills
  • Planning & organizing skills
  • Delivering results & meeting customer expectations
  • Presentation & communication skill
  • Working with people
  • Applying expertise & technology

Responsibilities: 

  • Handle customer issues
  • Handle dedicated support
  • Handle Software Update Management (SUM)
  • Mentor Remote Service Gateway (RSG) 

Location:

Mumbai, India


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